Support

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The lock didn’t lift exactly at the end time

iOS ends a lock the next time the phone is used after the end time, not on the exact second. Opening Hasp once lifts it right away.

I’m locked out and need my phone

Open Hasp and choose Emergency exit. It’s free, takes 10 minutes, and is counted in your history.

What Hasp can’t do

iOS lets you switch off Hasp’s Screen Time access in Settings at any time, and that lifts every lock. Hasp removes the impulsive exits, not your ownership of your phone.

Which NFC stickers work

Any writable NDEF tag, for example NTAG213 or NTAG215 stickers. A card you already carry works too, or a printed QR code.

I bought Hasp Lifetime on another iPhone

Open Hasp → Settings → Restore purchases, signed in with the same Apple ID.

How do I turn off analytics

Hasp → Settings → switch off anonymous events. Nothing else is needed.